DiMarzio was founded on the spirit of continuous improvement and a passionate reverence for our vintage roots. Our parts hold to these same ideals, because we know that the performance of your pickups is only as good as the parts connecting them. So, we searched the industry for the most robust, reliable, and finest sounding electrical parts to offer our customers, including many parts that are custom-built specifically for DiMarzio.
Output jacks are the only electrical part on a guitar that rely on a mechanical connection, making their design and build quality critically important. They must maintain a firm grip and keep delivering uninterrupted sound even when we bump the guitar plug, step on the cable, or get ourselves wrapped around a mic stand. And we need them to withstand these daily rigors for years without fail. That’s why DiMarzio only offers Switchcraft® jacks to our customers, the best built, truest-sounding, time-tested jacks on the market. We use them in our personal guitars and the shop instruments, because their sound is right and the grip is tight … enough said.
If you still have questions, please call one of our knowledgeable and friendly techs at: +1 (718) 816-8112 (Monday through Friday 11:00 AM – 3:00 PM Eastern Time) or email: tech@dimarzio
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Speedy Shipping and Professional Packaging
Because of our long-standing relationship with UPS FedEx DHL, and other leading international carriers, we are able to provide a range of shipping options. Our warehouse staff are extremely skilled and will package your items according to our precise and exact specifications. Prior to shipping the goods are thoroughly inspected and secured. We deliver to thousands of customers every day from all over the world. The fact that we are committed to becoming the biggest online retailer in the World is clear. The distribution centers and warehouses distribution are in Europe and the USA.
Note: Orders that include more than one item are assigned a processing time in accordance with the item.
Before shipping the items, our staff will carry out a thorough inspection on the items you purchased. Most orders are now shipped within 48 hours. Expected delivery times are between 3-7 days.
Returns
We do not manage the stock at our warehouse or factory. Stocks are subject to change at any moment. Be aware that it is possible that your order could run out of stock even after you have made the order.
Our policy runs for a period of 30 days. If you haven't received your item within 30 days, we are not able to issue the option of a refund or exchange.
The item must not be used, and it must be in the original packaging. It must also be in the original packaging.
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